Your zip code
It settles which town and county you are in, which decides who covers you and whether a trip charge applies.
Requests taken 24 hours a day
Wichita Falls, Texas
Requests are taken around the clock, seven days a week. Tell us what has gone wrong, where you are, and whether it can wait until morning.
Takes about 30 seconds
Reach Us
Two ways, both of which reach the same place. Use whichever suits the situation you are in.
Best for anything urgent. If water is running or a drain is backing up, call rather than filling in a form.
Fine for anything that is not urgent, for questions about coverage, or to report something wrong on this site.
Use the form on this page. Requests are taken around the clock, seven days a week.
Before You Contact Anyone
Leave the building. Do not touch light switches, do not unplug anything, do not call from inside. Once outside and clear, call your gas utility's emergency line. That is a utility call before it is a plumbing one.
Shut it off at the fixture valve or the main first, then get in touch. In most Wichita Falls homes the main is at the meter box near the street or on the exterior wall closest to the street.
Stop using water throughout the house, including the washing machine and dishwasher. Everything you send down has nowhere to go but back up.
Make It Quicker
None of this is required, but each one saves a round of questions and gets you a more accurate answer sooner.
It settles which town and county you are in, which decides who covers you and whether a trip charge applies.
"Warm patch on the floor and the bill doubled" beats "I need slab leak repair". Sometimes it turns out to be something else entirely.
Commercial work routes differently and often has a deadline attached. Say so, along with any opening time you are working towards.
Outside town limits this changes almost everything, including which plumbers are equipped to help at all.
Being honest that it is not urgent can save you an after hours rate. We would rather book you for tomorrow than charge you for tonight.
If a drain has been cleared three times, or someone has already quoted for it, say so. It changes the diagnosis completely.
Coverage
Wichita Falls plus the surrounding towns across Wichita, Archer, Clay and Wilbarger counties, which works out at roughly a thirty mile radius.
Iowa Park and Lakeside City are closest, then Burkburnett and Holliday, then Henrietta, with Archer City, Petrolia and Electra at the outer edge. Drive time and the likelihood of a trip charge both rise with distance, so it is worth asking about that when you get the quote.
If you are further out than that, send the request anyway with your zip code. We would rather tell you honestly that nobody covers your address than leave you waiting on a callback that is not coming.
See All Service AreasRegulator
P.O. Box 4200, Austin, TX 78765
(800) 845-6584
The board holds the public licence register and handles complaints about licensed plumbers. Verify any plumber's licence there before work begins. It is free and it takes about a minute.
We are a referral service and not a licensed plumbing contractor. Pricing, scheduling, workmanship and warranty are agreed directly between you and the plumber you hire.
Related
What happens after you send a request, and what it costs you.
Burst pipes, sewer backups and water heater failures, 24 hours a day.
Who runs this site and how plumbers are selected.
Shut it off at the main first, then get in touch. Stopping the damage always comes before making the call.